Accessibility Statement for Venelle Spa

Introduction

At Venelle Spa, we are dedicated to offering an exceptional online experience for all our guests, including those with hearing, vision, and other disabilities.

To ensure this, Venelle Spa strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.2. Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.

If you encounter any difficulties using this website due to a disability or have an issue to report, we are here to assist you. Your feedback is important to us, and we are committed to providing you with access to all the information and functionality on this website. Please contact our Customer Engagement Center at 347.529.5769 or visit our contact page for further assistance.

Measures to Support Accessibility

Venelle Spa takes the following measures to ensure accessibility:

• Employing formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It outlines three levels of conformance: Level A, Level AA, and Level AAA. Venelle Spa is fully conformant with WCAG 2.2 Level AA. This means our content fully adheres to the accessibility standard without exceptions.

Feedback

We welcome your feedback on the accessibility of Venelle Spa. If you encounter any accessibility barriers, please let us know:

Compatibility with Browsers and Assistive Technology

Venelle Spa is designed to be compatible with the following assistive technologies:

Venelle Spa is not compatible with:

• Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples include Internet Explorer 6-8 and outdated versions of Firefox, Safari, or Chrome.
• Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical Specifications

The accessibility of Venelle Spa relies on the following technologies to work with your web browser and any assistive technologies or plugins installed on your device:

These technologies are essential for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of Venelle Spa, there may be limitations due to third-party entities providing data to the site. If you observe any issues, please contact us.

Assessment Approach

This website was assessed for accessibility using the following approaches:

• Self-evaluation at site launch.
• External evaluation: A recurring automated check via API, providing tests for WCAG 2.2 specifications.